Scheduling Coordinator

Suburban Propane

📍 Minoa, New York, United States

Regular Full-Time Material Recording, Scheduling, Dispatching, and Distributing Workers

Job Description

Overview

We are currently looking for a Dispatcher (Distribution Center) to play a pivotal role in ensuring the efficient delivery of propane to our customers across diverse geographical areas and climates. As a Dispatcher, your primary responsibility will include assigning and scheduling Drivers for both daily and weekly propane deliveries.

Responsibilities

  • Identify and recommend customer specific routing and demand forecasting changes
  • Assist Customer Service Centers (CSCs) with the resolution of delivery inquiries and issues from customers
  • Assist with the delivery process by addressing and correcting skipped orders, inaccurate directions, propane tank obstructions, etc.
  • Ensure timely, consistent and open lines of communication between the Distribution Center, CSCs, Drivers and customers
  • Adapt to rapid and significant changes in workload due to weather, road conditions and other factors influencing t...
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