Job Description
Job Title: Scheduling Assistant
Location: Lancaster, PA
Duration: At least 1 year
Job Type: Full-Time, Temporary/Contract
Overview:
An exciting opportunity to join a large, well-established utility company as a Scheduling Assistant. This role plays a key part in ensuring efficient scheduling operations and exceptional customer communication. You'll serve as a central point of contact for customer inquiries and support schedulers through the entire job scheduling process.
Responsibilities:
Customer Communication & Support
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Act as the main contact for all incoming customer calls and emails
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Address customer inquiries and concerns directly or delegate as needed
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Log all customer interactions...