Scheduler

Home Instead

📍 Newport, England, United Kingdom

full-time Material Recording, Scheduling, Dispatching, and Distributing Workers

Job Description

Job Description

Key Responsibilities: 

  • Develop and maintain effective, efficient schedules for clients and Care Professionals. 

  • Ensure schedules optimise travel time and availability while meeting client needs. 

  • Be responsive to changes, making real-time adjustments when necessary. 

  • Match Care Professionals with clients, arranging introductions in collaboration with the care team.  

  • Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all. 

  • Ensure compliance with franchise standards, including introducing Care Professionals to clients before their first visit. 

  • Work with the recruitment team to ensure staffing levels meet demand. 

  • Participate in the on-call rota as required. 

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