Scheduler Bilingue (Bucaramanga) (Santander)

Scheduler - Bilingüe - Bucaramanga

The Scheduler coordinates client and caregiver schedules to ensure seamless in‑home care services while maintaining professionalism in a fast‑paced environment.

Responsibilities

• Answer and manage calls professionally, addressing inquiries and maintaining client relations.
• Coordinate caregiver assignments and schedules, ensuring proper client matches.
• Handle payroll tasks, including verifying timesheets and updating telephony records.
• Maintain accurate records of caregivers in ClearCare and ensure compliance with documentation standards.
• Provide on‑call support when required and assist with recruiting, hiring, and training caregivers.
• Support sales, marketing, and public relations efforts as needed.
• Uphold the company's vision, mission, and core values in all interactions.

Skills and Qualifications

• High school graduate or equivalent with ...