SAP Solution Manager Change Request Management Consultant
I
Infosys
📍 hyderabad, telangana, India
Job Description
SAP Solution Manager - ChaRM Consultant SAP Solution Manager - ChaRM • Familiarity with overall Solution Manager landscape and its components. • Understanding of ChaRM configuration options (workflows, statuses, roles, and authorizations). • Basic understanding of SAP system administration concepts. Troubleshooting and Support: • Provide technical support to users on ChaRM functionalities. • Ability to diagnose and resolve technical issues related to ChaRM. • Familiarity with usage of ServiceNow Transport Management: • Experience in managing transport through ChaRM and SAP Systems. • Understanding of transport routes and strategies. • Experience with generating transport history or reports. • Communication and Collaboration: Effective communication skills to interact with developers, business users or other stakeholders. • Documentation: Basic Microsoft Office skills; Ability to document ChaRM processes, procedures, or configurations. Creation of Production Release list, deployment pro...