SAP Business Analyst: IT Liaison & L1 ServiceNow Support

BRP in Querétaro, Mexico seeks an IT liaison to capture and translate business IT requests, provide L1 support via ServiceNow, and ensure alignment with global IT standards. You will collaborate with IT delivery teams, refine requirements, and help drive governance and continuous improvement.

The role focuses on bridging business and IT, validating solutions against requirements, and supporting projects through testing, deployment, and post-go-live activities in a dynamic, safety-conscious