Salesforce Technical Lead (Madrid)

Salesforce Tech Lead – Job Overview

DocPlanner is building a CRM team that will define how Salesforce powers every patient and doctor touchpoint. This role is not a maintenance role but involves owning a product domain end‑to‑end, shaping how our Sales, Customer Success, or Customer Care teams operate on a world‑class healthcare platform.

Team Leadership

• Directly responsible for running the CRM team: Developers, Admins, and Support
• Design ownership and accountability models so the right person owns the right problem – bugs, platform work, and business requests are assigned based on expertise and capacity
• Maintain visibility of all open issues across Support and Sprint boards
• Work with Head of CRM to identify skill gaps and propose training or hiring plans
• Organise knowledge sessions on platform capabilities, architecture patterns, and tooling
• Drive code reviews, technical documentation, and engineering bes...