Salesforce OTC Analyst I - Optimize CRM & Ops

Dormont Manufacturing Co is looking for a Salesforce Order to Case Business Analyst to support S&P Global's CRM system and enhance operational excellence in Commercial Operations. The role involves analyzing data, collaborating with cross-functional teams, and managing critical incidents.

Ideal candidates will have 2+ years of experience with Salesforce, strong analytical skills, and familiarity with Agile practices. Benefits include health coverage, flexible time off, and access to continuous learning programs.