Salesforce Communications Cloud Architect – Telecom, CPQ, Vlocity & Revenue Cloud

Salesforce Communications Cloud Architect - Salesforce Communications Cloud, CPQ, Vlocity & Revenue Cloud

Location: Toronto, ON - Hybrid (2–3 Days WFO)

Experience Required: 10+ years

Skills: Salesforce Communications Cloud

Role Description

• Design end-to-end solutions within the Communications Cloud, ensuring alignment with B2C telecommunications business objectives.
• Architect complex product configuration, pricing rules, and quoting flows using Salesforce OmniStudio.
• Design order capture, decomposition, and orchestration flows, managing fallout handling and tracking.
• Architect seamless data flow and APIs between Salesforce and middleware platforms (e.g., MuleSoft) and external payment gateways.
• Lead design workshops, oversee technical delivery teams, and conduct solution/code reviews to maintain architectural integrity and scalability.
• Customize the CPQ plat...