Salesforce Administrator (Colombia)

We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries.

Key Responsibilities

• User Management : Create and manage Salesforce users, profiles, roles, and permission sets. Provide user support and training as needed.
• Configuration : Configure Salesforce features such as fields, page layouts, record types, workflows, validation rules, process builder, and Flows to meet business requirements.
• Data Management : Maintain data quality and integrity within Salesforce. Perform data imports, exports, and updates using tools like Data Loader and Excel.
• Reports and Dashboards : Create and manage reports and dashboards to provide actionable insights to stakeho...