Job Description
Responsibilities
- Develop and implement training policies, procedures, and programs
- Design and develop relevant training modules based on individual/departmental/company needs
- Development, delivery and assessment of in-house programs
- Responsible for evaluating the effectiveness of training modules in line with the strategic plan of raising capabilities and developing talents to reinforce our people effectiveness
- Evaluate the effectiveness of existing training programs and provide recommendations for improvement
- Conduct Training Needs Analysis and develop programs to improve existing staff performance
- Any other duties and responsibilities that may be assigned to you by the management from time to time within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX