Job Description
Job Summary: Responsible for internal sales enablement and cross-team operational training. This role delivers product, workflow, project management and efficiency training to frontline sales teams, and empowers Sales OPS team to standardize customer education and boost mid-sales operational efficiency.
Key Responsibilities
- Develop and update standardized sales training courses and materials covering product knowledge, sales SOPs, project management and efficiency optimization. Identify team capability gaps, deliver targeted training and coaching, standardize sales practices and improve overall sales team productivity.
- Upskill Sales OPS team on mid-sales operations, standardized customer education, customer communication and project coordination. Help streamline daily operations, improve customer-facing service quality, minimize operational risks and enhance cross-team collaboration
Training Management & Iteration
- Monitor ...