Job Description
Description
The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.
Responsibilities:
- Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
- Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
- Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
- Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
- Collaborate with stakeholders and product teams and participate and contrib...