Job Description
Job Title: Sales Support Representative
Location: Portage, MI
Type: Contract
Compensation: $21/hr
Work Model: Hybrid – onsite and remote
Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting)
Responsibilities
• Provides customer services relating to sales, sales promotions, installations and communications. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.
• Serves as the primary operational partner for assigned sales regions.
• Supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring high-level customer service with accuracy and compliance.
• Processe...
Location: Portage, MI
Type: Contract
Compensation: $21/hr
Work Model: Hybrid – onsite and remote
Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting)
Responsibilities
• Provides customer services relating to sales, sales promotions, installations and communications. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.
• Serves as the primary operational partner for assigned sales regions.
• Supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring high-level customer service with accuracy and compliance.
• Processe...