Sales Support Manager

• Lead, coach, and develop a team of executives, ensuring high performance and professional growth.
• Manage workload allocation, capacity planning, and day-to-day team priorities across core global regions
• Set quality standards and ensure all team outputs meet sales partner expectations before delivery.

Delivery & Quality

• Oversee delivery of sales support activities, including customer engagement, data management, and reporting.
• Maintain and improve the templates and workflows used by the team to ensure consistency and efficiency.
• Monitor team performance against agreed SLAs, addressing gaps proactively to ensure operational discipline

Client & Stakeholder Engagement

• Serve as the primary liaison between the Datamatics support team and Commercial Operations & Leadership
• Participate in regular review meetings to report on team performance and align on evolving prio...