Sales Support Coordinator
P
Peabody
📍 Lambeth, Greater London, United Kingdom
Job Description
Are you highly organised, detail-focused, and passionate about delivering outstanding customer service? We're looking for a Sales Support Coordinator to play a vital role in supporting our Head of Sales Operations, ensuring compliance, maintaining high-quality administration, and delivering a seamless customer journey from first enquiry through to completion.
What You'll Do
* Deliver exceptional customer service across phone, email, live chat.
* Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets
* Build strong knowledge of our new build and resale properties to confidently support customers
* Contact prospective buyers to arrange viewings and gather post-viewing feedback
* Maintain accurate customer records and manage data with precision
* Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements
* Carry out compl...
What You'll Do
* Deliver exceptional customer service across phone, email, live chat.
* Act as the first point of contact for sales enquiries, ensuring prompt and professional responses within service targets
* Build strong knowledge of our new build and resale properties to confidently support customers
* Contact prospective buyers to arrange viewings and gather post-viewing feedback
* Maintain accurate customer records and manage data with precision
* Complete Anti-Money Laundering (AML) checks in line with regulatory and company requirements
* Carry out compl...