Sales & Service Ops Specialist (Contractual)

Monroe Consulting Group

📍 Malabang, Autonomous Region in Muslim Mindanao, Philippines

Full-time Information and Record Clerks

Job Description

Monroe Consulting Group is recruiting a Sales & Services Administrator (Contractual) on behalf of a multinational medical devices company. The role will directly report to the National Sales Manager and will be based in Alabang w/ onsite work setup (Mon-Fri).

Key Responsibilities:

  • Handle incoming customer enquires via service hotline and dispatching jobs to Service Engineers
  • Ensure preventive maintenance order list is well prepared weekly; maintain Utilization monthly report for Service Engineers
  • Ensure service quotations, contracts are well managed
  • Maintain new installation in systems; maintain surveys' sending in/out on time
  • Coordinate and communicate with Service Engineers and other business support function for post installation operation (system entry and invoicing)
  • Monitor and Send tools for calibration
  • Ensure data entry accuracy and updated sales shared folder while performing sales order processing in CRM