Serve as first level administrative contact for Field Sales and Inside Sales support.
Daily management of Deal Desk including deal registrations and special pricing requests.
Assist with documentation of Desk Deal requests
Facilitate and communicate necessary approvals for all requests
Provide metrics, tracking, and any required record management of deal desk requests
Ensure compliance with company policies regarding deal desk requests
Work with team and management to identify process improvement and/or sales training opportunities
Meet or beat published service level agreements for deal desk.
Able to identify and analyze problems and resolve them within the scope of his or her ability and authority; involves supervisor, other team members, technical support staff or other Fortinet departments as appropriate.
Perform all job functions with a positive, professional atti...