Sales Leader (Aguascalientes)

iOPS Lead for LATAM, Business Services

Job Description - Grade Specific

Responsibilities

• Collaborate with IOPs leadership and senior client teams across the region to deliver transformation and client value.
• Work with integral and local BSV teams to ensure successful transition and service delivery of IOPs.
• Drive client outcomes: contract compliance, value delivery, issue resolution, continuous improvement, and service transformation.
• Support expansion of IOPs services across the Americas once the lead client is secured.
• Own and manage the LATAM P&L; for the IOPs contract.
• Be accountable for delivering LATAM transformation initiatives.
• Lead, motivate, and develop local teams to achieve business objectives.
• Promote regional collaboration and integrated operations.
• Support negotiation, drafting, review, and execution of contract documents (Change Requests, Amendments, SOWs,...