Job Description
Contact - Jaya Krishna
Suresh Velusamy
Role & Responsibilities
Handle online sales inquiries received through website, WhatsApp, phone calls, and other digital channels.
Convert leads into sales by understanding customer requirements and suggesting suitable electronic spare parts/products.
Follow up with customers regarding quotations, product availability, order confirmation, and payment status.
Coordinate with internal teams such as inventory, operations, and dispatch to ensure smooth order processing.
Maintain daily records of leads, customer interactions, sales conversions, and pending follow-ups.
Build and maintain strong relationships with technicians, dealers, and B2B customers.
Support the growth of EDIOs online sales channels by identifying customer needs and market demand.
Resolve customer queries related to products, pricing, dispatch, and after-sales support.
Achieve monthly sales targets and contribute to revenue growth throu...
Suresh Velusamy
Role & Responsibilities
Handle online sales inquiries received through website, WhatsApp, phone calls, and other digital channels.
Convert leads into sales by understanding customer requirements and suggesting suitable electronic spare parts/products.
Follow up with customers regarding quotations, product availability, order confirmation, and payment status.
Coordinate with internal teams such as inventory, operations, and dispatch to ensure smooth order processing.
Maintain daily records of leads, customer interactions, sales conversions, and pending follow-ups.
Build and maintain strong relationships with technicians, dealers, and B2B customers.
Support the growth of EDIOs online sales channels by identifying customer needs and market demand.
Resolve customer queries related to products, pricing, dispatch, and after-sales support.
Achieve monthly sales targets and contribute to revenue growth throu...