Sales & Customer Service Administrator

Adecco

📍 Cramlington, Northumberland, United Kingdom

Full-time management

Job Description

Join Our Clients Customer Care Team in Cramlington!

Are you passionate about providing exceptional customer service? Do you thrive in a lively environment where every day brings new opportunities to make a difference? If so, we have the perfect role for you!

We are seeking a dedicated Sales & Customer Service Administrator to join our clients vibrant team in Cramlington. This is a permanent position where your enthusiasm and commitment will help us deliver the best retail experience to our valued customers!

What You'll Do:

Engage with customers through various channels (phone, email, and social media) to answer queries and resolve issues promptly.
Provide product information and guidance to help customers make informed decisions.
Process orders using bespoke CRM system.
Maintain a positive, empathetic, and professional attitude in all customer interactions.
Collaborate with team members to achieve service goals and improve processes.
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