Job Description
Scope: To provide a high standard of customer service and to contribute to the achievement of the store target.
Key Responsibilities:
- Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following CLIC Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures.
- Demonstrating and reflecting the exceptional lifestyle image of CLIC through customer service, attitude, personal grooming, and behavior.
- Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service
- Participating in and representing CLIC during events and activities.
- Contributing ideas and suggestions to the team to achieve improvements in all aspects of the store performance.
- Demonstrating a constant awareness and actively striving to achieve key performance indicators to...