Sales and Rental Associate

The Sales and Rental Associate is all about helping customers – whether that’s selling products, taking orders, or resolving issues. It’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after. Responsibilities include:

• Provide customer service and convert to sales by transferring product knowledge to customers. This includes explaining features and benefits, safe operating techniques, and promoting related accessories/products.
• Probe for needs and match customer needs with Stephenson’s rental products and solutions.
• Seek sales opportunities on a consistent basis.
• Ensure every customer is treated in a fair and consistent manner and resolve issues as they arise.
• Drive in-store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
• Follow all...