Job Description
Job description:
We are seeking a dynamic and customer-oriented Sales and Customer Relation Executive to join our growing team at Kochi and Calicut. This role is a key part of our client-facing operations, providing exceptional service while driving sales for the business. The ideal candidate will have a passion for delivering outstanding customer service, have strong communication skills, and possess a proven track record in sales.
Key Responsibilities:
- Greet and welcome clients and visitors, creating a positive first impression.
- Answer and direct incoming calls, emails, and inquiries efficiently.
- Provide information about our services, offers, and promotions to clients.
- Handle client bookings, schedule appointments, and manage front desk operations.
- Process client payments and manage billing inquiries.
- Collaborate with the sales team to promote and upsell products and services.
- Follow...