Sales and Customer Operation Manager

Enpro Inc.

📍 Easthampton, Massachusetts, United States

Full-Time/Regular Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Job Description

The Sales and Customer Operations Manager is responsible for supporting and improving customer-facing commercial operations, including order management, quoting, and pricing support. This role partners closely with internal teams to ensure a consistent and high-quality customer experience while helping to establish and standardize processes that support business growth.

What You’ll Do:

  • Lead and oversee daily inside sales and customer service operations, including order management, quoting, and customer communication, ensuring accuracy, responsiveness, and high-quality customer experience.

  • Provide leadership and direction to customer service colleagues, including prioritizing work, setting expectations, and delivering coaching and feedback to support strong performance and development.


  • Manage inbound customer and prospect opportunities by identifying needs, asking thoughtful commercial and application questions, assessing alignment wit...
  • Apply for this Position