Sales Administrator

Tudor Employmet

📍 Wolverhampton, England, United Kingdom

Full-time Information and Record Clerks

Job Description

 Sales Administrator

The Role

We are seeking an organised and customer-focused Sales Administrator to support the smooth running of the sales office within a fast-paced packaging environment. You will be responsible for handling customer enquiries, processing orders, and ensuring excellent communication between clients, production, and the sales team.

Key Responsibilities

  • Professionally handle customer enquiries, orders, and queries via phone, email, and other communication channels
  • Process all customer requests accurately and in a timely manner
  • Maintain and update customer files, ensuring all records are accurate and well organised
  • Provide regular feedback and updates to customers regarding enquiries and order progress
  • Answer incoming calls promptly and professionally (within 3 rings where possible)
  • Process customer enquiries from multiple sources (phone, email, sales team, visits, and pos...
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