Sales Admin Specialist

SupportNinja

📍 pasig city, national capital region, Philippines

Full-time Other-General

Job Description

Work Setup: Remote

Start Date : TBD

Equipment Provision: Company Provided

Schedule: TBD


What does a day in the life of a Sales Admin Specialist took like?

  • Ensure revenue enablement tools are correctly provisioned and supported (users, permissions, groups, licenses) in line with documented SOPs
  • Keep request intake organized with clear status and timely responses
  • Execute tasks associated with core tech stack.
  • Execute routine hygiene and publish/maintenance tasks using documented SOPs
  • Monitor support channels (e.g., Slack support channels) and the Notion request form.
  • Log each request in Notion
  • Maintain clear request status from intake through closure; provide timely updates.
  • Escalate items outside SOPs or requiring approvals per the escalation guidelines.
  • Submit and track vendor/IT tickets when needed; maintain a simple ticke...
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