sale support specialist

RecruitFirst

📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Contract Sales Representatives, Services

Job Description

Overview

Who you'll be working for

One of the world's foremost Duty Free and Travel Retail operators

What requirements you'll need to be eligible

  • Strong Excel skills (pivot tables, formulas, data cleaning)

  • SAP experience essential; SD module a strong advantage

  • Prior customer service / order management experience, ideally B2B or regional with SLA-driven environments
  • What you'll be doing on the job

  • Distribution Customer Service & Order Management
    End-to-end order processing: Receiving, validating, and accurately entering customer orders into the SAP system, ensuring zero errors that could result in fulfilment failures, billing disputes, or customer dissatisfaction.
    Order tracking & status updates: Proactively monitoring each order through its lifecycle from placement to delivery and communicating timely, accurate updates to customers to manage expectation...
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