SaaS Client Support Manager - Hybrid/Remote

Mri Software is seeking a Manager, Client Support to lead a team of Software Support Analysts. Responsibilities include managing performance metrics, resolving customer inquiries, and coaching analysts. The role emphasizes developing strategic initiatives for the support team and ensuring high customer satisfaction.

The ideal candidate will have experience in team management, strong communication skills, and the ability to work in a dynamic customer-focused environment. Benefits include a competitive salary, career growth opportunities, and hybrid working arrangements.