Rooms Division Manager

The Room Division Manager is responsible for overseeing all operations within the rooms division of a hotel, including the front office, housekeeping, concierge, reservations, and guest services. The role ensures that guests receive outstanding service and that all rooms division departments run smoothly, efficiently, and profitably while maintaining high standards of quality and cleanliness.

POSITION SUMMARY

SPECIFIC DUTIES AND RESPONSIBILITIES

• Operational Management:
• Oversee day-to-day operations of the front office, housekeeping, concierge, and guest services departments.
• Ensure smooth check-in and check-out procedures.
• Coordinate room assignments, occupancy levels, and special guest requests.
• Monitor the cleanliness, maintenance, and presentation of guest rooms and public areas.
• Staff Management:
• Lead, train, and motivate teams across the rooms division.
• Conduct performance evaluations and p...