Rooms Division Manager
P
Phoenix Recruitment
📍 midlands, midlands, South-Africa
Job Description
Duties:
The Rooms Division Manager will directly oversee:
Driving a culture of Excellence across all accommodation and guest-stay areas
Ensuring consistent presentation, cleanliness, service, and guest care across all rooms
Managing front office, reservations, guest relations, housekeeping, laundry, concierge, villa hosts, butler / host service, porters, and night audit functions
Ensuring all rooms, villas, public guest areas, and arrival touchpoints are maintained to premium boutique standards
Monitoring daily arrivals, departures, o...
The Rooms Division Manager will directly oversee:
- Front Office / Reception
- Reservations
- Guest Relations
- Concierge / guest assistance
- Housekeeping
- Laundry / linen control
- Villa hosts
- Signature villa butler / host service
- Porters / guest luggage assistance
- Night audit / overnight guest support
Driving a culture of Excellence across all accommodation and guest-stay areas
Ensuring consistent presentation, cleanliness, service, and guest care across all rooms
Managing front office, reservations, guest relations, housekeeping, laundry, concierge, villa hosts, butler / host service, porters, and night audit functions
Ensuring all rooms, villas, public guest areas, and arrival touchpoints are maintained to premium boutique standards
Monitoring daily arrivals, departures, o...