Rooms Division Manager - Hotel (Permanent)

AIRIQ 365

📍 Siliguri, West Bengal, India

Full-time Other Management Occupations

Job Description

Job Title: Reservation Manager Company: AIRIQ 365 Ltd. (for its hotel brand – Udaan Hotels and Resorts)
Location: Siliguri, West Bengal
Department: Reservations
Employment Type: Full-Time
Experience: 6+ Years of Relevant Experience in Hotel Reservations
Qualification: Graduate / Diploma in Hospitality, Hotel Management, Tourism, or a related field

Key Responsibilities:
Reservations Management
* Manage the end-to-end reservations process across phone, email, website, OTA, and travel-agent channels.
* Ensure accurate booking entries, rate loading, room allocation, and guest details in the PMS.
* Handle group, corporate, and individual (FIT) bookings, including quotations, confirmations, and follow-ups.
* Manage modifications, cancellations, no-shows, and waitlists as per policy.
* Maximize room occupancy and revenue through effective inventory and availability management.
Channel & OTA Management
* Manage and update rate...
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