Job Description
RMA Coordinator
Setting/Hours: 100% in Office| 7: 00 AM –3: 30 PM
Join trak group in partnering with a growing client in Fairfield, Ohio that’s expanding its Manufacturing team.
Position Overview:
The RMA Coordinator is responsible for managing and coordinating all Return Material Authorization (RMA) activities for customer-returned products. This role acts as the central point of contact between customers, suppliers, and internal teams to ensure returned materials are properly documented, evaluated, tracked, and resolved efficiently.
This is a highly cross-functional role working with Quality, Engineering, Production, Supply Chain, and Project Management to drive timely resolutions and maintain strong customer satisfaction.
Position Summary
We are seeking a detail-oriented RMA Coordinator to oversee the return material authorization (RMA) process from initiation thro...