Return Merchandise Authorization Coordinator
A
Allient
📍 tulsa, ok, United-States
Job Description
Allient Inc. is in growth mode and currently seeking a Return Merchandise Authorization Coordinator to join our team in Tulsa, Oklahoma.
The RMA Coordinator manages and facilitates the return merchandise authorization (RMA) process, ensuring timely and accurate handling of returned equipment, materials, parts, and assemblies. This role coordinates the flow of returned goods, maintains accurate records, and works cross-functionally to support customer satisfaction and efficient resolution of return-related issues.
Responsibilities:
- Receives returned material, processes RMA transactions, and coordinates inspection, disposition, and restocking or routing of returned items. Maintains accurate manual and electronic records of all return activities.
- Provides assistance to internal teams (Customer Service, Quality, Production, and Materials) to support timely resolution of customer returns and imp...