Retention Specialist

Overview

Kick‑start your career in the online gaming world and experience the latest technology and innovation with Super Group, a NYSE‑listed digital gaming company behind leading Sports and iGaming brands.

Responsibilities

• Execute briefs, projects, and initiatives to support and grow the Player Lifecycle Strategy.
• Prioritise and plan projects with the Player Lifecycle Manager.
• Optimise communication touchpoints and adjust interventions as needed.
• Identify new opportunities and collaborate on implementation with external teams such as Market Development and Digital Marketing.
• Stay informed on competitors, industry trends, and marketing best practices.
• Monitor project success, apply learnings, and ensure communication meets customer needs and improves response rates.
• Deliver projects on time and within standards and deadlines.
• Implement initiatives to optimise player ...