Job Description
About the role
We’re seeking a Retail Supervisor for our Reading Oxford Road store. You will be a key holder and responsible for delivering outstanding customer service, training new staff, supporting scheduling rotas, and ensuring store safety.
Responsibilities
- Motivate, guide and support colleagues to achieve the best customer experience.
- Maintain store appearance and order, fulfil orders, and ensure customers receive assistance.
- Manage early and late shifts (store opens 7am–8pm).
- Support scheduling rotas and act as a key holder.
- Prioritise safety in all activities.
Requirements
Supervisory experience (team of 2–10). Passion for customer service. Ability to train new members.
Benefits
- Wage: £12.86 per hour for ages 21+, £12.13 for 18–20, £9.35 under 18.
- Up to 5% annual bonus and up to £300/month gain‑share bonus.
- Up to 10% employer pension contribution...