Retail Store Team Leader Position

Dollarama

📍 cambridge, region of waterloo, Canada

Full-time Management & Operations

Job Description

Elevate your retail career as a Team Leader, supporting daily operations and driving customer satisfaction. Lead your team to success while maintaining high merchandising standards and ensuring store safety.

You will support the Store Manager in overseeing retail operations, leading associates, and ensuring customer service excellence. This role requires strong leadership skills, multitasking ability, and retail experience. Engage in daily tasks such as stocking, merchandising, and complaint resolution.

Key Responsibilities:
• Supervise and guide store associates daily
• Manage store merchandising and shipping activities
• Ensure delivery of excellent customer service standards
• Conduct manager-on-duty functions for store operations
• Maintain store safety and cleanliness protocols

Requirements:
• At least one year of retail experience
• 1–2 years in a supervisory position
• Strong leadership and co...
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