Retail Store Supervisor Specializing in Customer Service and Team Leadership

Dollarama

📍 lévis, chaudière- ppalaches, Canada

Full-time Other-General

Job Description

Lead a retail team as a Store Supervisor, proficiently balancing staff management and customer service excellence. Drive team development through effective training and strategic scheduling.
This permanent position involves overseeing 11-15 staff members with a focus on maintaining high service standards and efficient operations. You'll address customer concerns and manage inventory effectively in a vibrant retail environment. Strong organizational skills are essential to thrive in this role.
Key Responsibilities:
• Supervise and coordinate team activities
• Organize work schedules and training sessions
• Handle customer issues and maintain inventory
• Conduct regular performance evaluations
• Manage payroll and logistics effectively
Requirements:
• At least 2 years of retail supervisory experience
• Background in merchandising or display design beneficial
• Excellent organizational and communication skills
• Reliable and capable of working under pre...
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