Job Description
Spier & Mackay is looking for a Retail Store Manager to lead our new downtown Toronto location. This role is responsible for overseeing daily store operations, driving sales performance, delivering an elevated customer experience, and building a strong in-store team culture that reflects the Spier & Mackay brand.
We are looking for someone with a strong background in menswear retail, leadership, client service, and team development. The ideal candidate understands both the operational and clienteling side of retail and can create a refined, welcoming shopping experience.
Responsibilities
- Lead and manage all day-to-day store operations
- Drive sales performance and achieve store KPIs
- Deliver a high level of customer service and client experience
- Build and maintain strong relationships with clients and repeat customers
- Recruit, train, and develop retail staff
- Oversee scheduling, payroll support, and team perform...