Job Description
**Role Overview**
**Grow your career and develop a team that shares your desire to make a difference!**
Sodexo is seeking a Retail Operations Manager at the University of Cincinnati in Cincinnati, OH, to lead a team of highly motivated staff, deliver exceptional food-focused hospitality, provide outstanding customer service, and deliver detail-oriented dining experiences.
**What You'll Do**
+ identify customer needs and expectations;
+ ensure that Sodexo and customer goals are aligned and met;
+ educate and develop rapport with clients and promote partnerships;
+ promote a customer/client-centered culture that strives to exceed customer and client needs;
+ coordinate all unit catering initiatives to drive sales growth and track results.
+ maintain and improve service level, resulting in increased customer satisfaction;
+ ensure all HACCP standards are followed; and/or
+ demonstrate resourcefulness and quick responsiveness to clie...
**Grow your career and develop a team that shares your desire to make a difference!**
Sodexo is seeking a Retail Operations Manager at the University of Cincinnati in Cincinnati, OH, to lead a team of highly motivated staff, deliver exceptional food-focused hospitality, provide outstanding customer service, and deliver detail-oriented dining experiences.
**What You'll Do**
+ identify customer needs and expectations;
+ ensure that Sodexo and customer goals are aligned and met;
+ educate and develop rapport with clients and promote partnerships;
+ promote a customer/client-centered culture that strives to exceed customer and client needs;
+ coordinate all unit catering initiatives to drive sales growth and track results.
+ maintain and improve service level, resulting in increased customer satisfaction;
+ ensure all HACCP standards are followed; and/or
+ demonstrate resourcefulness and quick responsiveness to clie...