Retail Area Manager

We are partnering with a growing retail business in Malaysia to appoint a Retail Area Manager to oversee multiple stores within an assigned territory. This role offers the opportunity to play a key part in strengthening store performance, leadership capability, and operational standards.

Key Responsibilities

• Lead, coach, and develop Store Managers to deliver strong sales and customer experience.
• Drive area-level performance across sales, productivity, and operational efficiency.
• Ensure consistent execution of store standards, visual presentation, and service quality.
• Conduct regular store visits, providing structured feedback and performance coaching.
• Support recruitment, development, and retention of store leadership and frontline teams.
• Partner with Store Managers on workforce planning to balance service levels and cost control.
• Identify talent for succession planning and future growth.
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