Job Description
Job Title: F&B Captain Department: Food & Beverage Service Reports To: Operation Manager Job Summary: The F&B Captain is responsible for supervising the daily operations of the restaurant, ensuring excellent guest service, coordinating with the service team, and maintaining high standards of quality, hygiene, and hospitality. The role involves leading the team during service, handling guest concerns, and ensuring smooth restaurant operations. Key Responsibilities Supervise and coordinate the daily activities of the F&B service team. Ensure guests receive prompt, courteous, and professional service. Welcome and assist guests with menu recommendations and special requests. Conduct pre-shift briefings and assign duties to team members. Monitor food and beverage quality, presentation, and service standards. Coordinate with the kitchen to ensure timely order preparation and delivery. Handle guest complaints professionally and resolve issues promptly. Ensure proper table setup, cleanliness, ...