Responsable des opérations TIC 80-100 % (h/f/d)

Head ICT Operations 80-100% (m/w/d)

What makes your everyday life exciting?

• End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience
• Ensuring stable, secure and high-performing IT services across all location
• Leading and developing a distributed IT Operations organization, including multiple team leads
• Managing the global service model (L1–L3) and continuous service improvement
• Owning business‑critical platforms such as Azure, AWS, digital workplace, identity management and connectivity
• Driving security and compliance operations (e.g. vulnerability management, incident response)
• Managing external partners, service providers and licensing models incl. FinOps
• Owning IT Operations budget, KPIs and performance transparency towards senior leadership
• Ensuring smooth transition from projects into stable oper...