Job Description
The Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency
Key Responsibilities
Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team
Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements.
Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working
Maintain short-term and tacti...
Key Responsibilities
Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team
Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements.
Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working
Maintain short-term and tacti...