Resort Representative - Salou/costa Dorada (Reus)

Permanent Intermittent – 40 Hours per week

Salary: Excellent

Country: Spain

What you will be doing…

As one of our valued Resort Representatives, you will play a vital part in sharing local knowledge, delivering outstanding customer service, and enhancing our customers' holiday by introducing them to our experiences on offer. You will always be working as one team with internal & external suppliers and take responsibility for resolving customers' queries or problems using our in‑house digital systems.

Reporting to the Resort Team Leader, you will work as one team with internal and external stakeholders to deliver VIP industry leading customer service.

• Create memories for our customers in resort, ensuring we are on hand at their accommodation and resolve any issues they experience during their holiday.
• Utilise a sales-through-service approach by recommending local experiences and attractions to match our customers' needs.
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