Resident Services Director
S
Sunrise Senior Living
📍 Lombard, IL, United States
Job Description
**Why Join Sunrise Senior Living**
**At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.**
The Residential Services Director supports the daily operations and resident experience within the independent living neighborhood. This role ensures engaging programming, responsive service and smooth operations while fostering a welcoming, service-driven community environment.
What You’ll Do:
• Plan, implement and evaluate independent living activity programs
• Partner with Resident Association and support committee-led initiatives
• Assist residents during move-ins, transitions and return from healthcare stays
• Support assigned departments such as concierge, transportation and security
• Resolve resident and family concerns promptly and professionally
• Monitor quality-of-life outcomes and resident engagement
• Oversee concierg...
**At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.**
The Residential Services Director supports the daily operations and resident experience within the independent living neighborhood. This role ensures engaging programming, responsive service and smooth operations while fostering a welcoming, service-driven community environment.
What You’ll Do:
• Plan, implement and evaluate independent living activity programs
• Partner with Resident Association and support committee-led initiatives
• Assist residents during move-ins, transitions and return from healthcare stays
• Support assigned departments such as concierge, transportation and security
• Resolve resident and family concerns promptly and professionally
• Monitor quality-of-life outcomes and resident engagement
• Oversee concierg...