Reservations Manager

Overview

Are you ready to elevate luxury guest experiences and streamline reservation operations at a prestigious hospitality group? Our client, a trend-setter in the luxury accommodation sector with a reputation for excellence and high standards, is seeking an experienced Reservations Manager to join their team in the Western Cape. This is an exciting opportunity for a seasoned professional to lead end-to-end reservation processes across multiple premium assets, ensuring operational precision and outstanding guest service.

Where You'll Make an Impact

• Be part of setting up the entire reservations department at head office
• Set up systems, procedures, contracts and processes
• Build the property management systems in terms of room types and rates
• Manage the entire guest reservations process across various luxury properties.
• Ensure operational accuracy across distribution channels, including OTAs
• Maintain high ...