Reservations Agent

PAL Aerospace

📍 St. John's, Newfoundland and Labrador, Canada

Full-Time Permanent Information and Record Clerks

Job Description

At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team!

We are currently seeking a Full-Time Permanent Reservations Agent to join our team in St. John's, NL!

Job Duties:

  • Quote fares and book flights for customers
  • Provide customers with necessary information connected with flights
  • Communicate with customers to determine individual needs
  • Address Customer Service issues with empathy and understanding
  • Must be able to multi-task
  • Provide general information on PAL Airlines policies and procedures
  • Must make use of excellent communication and sales skills
  • When necessary, identify and implement solutions to m...
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