Reservations Agent

Anantara Group

📍 , , malaysia, , , malaysia, Malaysia

Full-time Other

Job Description

Overview

Anantara is a luxury hospitality brand for modern travellers, connecting guests to genuine places, people and stories through personal experiences and heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Responsibilities

  • As Reservations Agent, you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will monitor daily arrivals for all guest requests to be carried out and communicated. You will be working on inventory management, including allotments, groups, ...
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