Reservations Agent

Accor

📍 جدة, مكة المكرمة, Saudi Arabia

Full-Time Information and Record Clerks

Job Description


Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.


Job Description

We are seeking a professional and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia. As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing revenue through effective sales techniques.

  • Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness
  • Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests
  • Utilize up-selling technique...
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